Published: May 27, 2026.

Syncing for SouthBank Members (Quick Overview)
TradeSmith supports broker syncing for Southbank members who subscribe to TradeStops. Our goal is to provide as much broker sync coverage as possible for UK and offshore accounts, though UK and international broker connections can sometimes be more complex than those in the U.S.

What to Expect
• Many UK brokers are supported, but data availability and connection stability can vary.
• You may occasionally see sync delays, partial data, or requests to re authenticate your account.
• Some brokers may offer limited or evolving data access.
• These challenges are industry wide and not specific to Southbank or your TradeStops subscription.
View our currently supported UK brokers: common examples include Hargreaves Lansdown, Interactive Investor, IG Bank, and a few others. Click here for the list of UK Brokerages we support

Need Help?
Our Customer Success team is ready to assist:
• Phone: 1-866-385-2076 (toll-free)
• Email: [email protected]

Our team can confirm current broker support and guide you on the next steps.
If needed, we can also help you set up a Manual Portfolio so you can continue using TradeStops while maintaining accurate tracking.
Our support team is here to help ensure you get the best possible experience with TradeStops.